Return Policy
Thank you for shopping at GHlayerion Designs! We want to ensure your satisfaction with every purchase. Please review our return policy below:
Return Period:
You may return your order up to 15 days after receiving your shipment.
Conditions for Returns:
– All items must be NEW and UNUSED and in their original packaging.
– Returns must be initiated within 15 days from the date your item was delivered.
– Due to sanitary reasons, we do not accept returns on earrings.
– Merchandise must be free of scents such as cigarette smoke, perfume, and pet odors.
– If you are returning your item(s), please include your contact information and order number, or a copy of the original packing slip.
– We do not exchange items. Please return the item you have and place a new order.
Returns Process:
– For all returns [Other than Damage or Incorrect Item Shipped], please ship the item back to us at your expense.
– We will refund the price of the merchandise. (Shipping charges are non-refundable).
– Please return items to the address on your packing slip, or to:
GHlayerion Designs
995 NW 119 Street, #0006
North Miami, FL. 33168
Returns due to Shipment Damage or Incorrect Item Shipped:
– You must contact us within 5 business days of receiving your shipment to request a return authorization.
– We will provide instructions for returning the damaged or incorrect item, and will send you a shipping label.
– We may request pictures of the item in question in certain cases.
– All defective merchandise will undergo inspection to determine the cause of the issue.
Color Variation Disclaimer:
– We do not consider color variation between product images and actual items to be a defect. Please contact us for more information about colors before placing your order if you have concerns.
For any questions or assistance regarding returns, please contact us at [email protected].
Thank you for your understanding and cooperation. We strive to make your shopping experience with GHlayerion Designs enjoyable and hassle-free!